NEW & EXCLUSIVE
Live Online Video Technical Support from LiveTech™
Now your customers can receive Online video support for those tricky issues that are difficult to explain over the phone. Offer your customers LiveTech Free as an incentive or on a subscription or pay-per-view basis.
|Actual screen shot of LiveTech in action. |
Technicians have full control of the session.
Here’s how it works...
- Your technician determines that your support call requires a live video demonstration.
- Customers are instructed while on the phone* to login at your LiveTech enabled Web page - all they will need is Internet access and a browser window.
- Once on the LiveTech site, your technical support customers will have a video window to view the technicians instructions - all in real time.
It’s that simple.
LiveTech's unique program is perfect for technical support, including:
- Instrument Calibration/Maintenance Support
- Product Update Explainations & Demos
- Instruction for Equipment Settings
- Simple Repair & Service Issues
Have large machinery or equipment that needs LiveTech support?
We can design a program that fits most any need fore video support. We probably already have a program similar to your needs ready to go. Just call us to learn more.
*Recommended for optimum two-way conversation - you may also use a headset and microphone device.